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GENERAL QUESTIONS

Yes, each item has a specific order minimum quantity that applies, see the specific page for that item or contact a sales representative for details.

We accept MasterCard, Visa, American Express and Discover. Orders can also be paid in advance by check, cashier check or money order. We also accept ACH & wire transfer payments. All first time customers are required to prepay via credit card or check before the order is released.

Yes, you will need to complete a Credit Application Form. Wisconsin (Form S-211) and Georgia (Form ST-5) customers that purchase items for resale must complete the tax exempt form. Please sign the forms and return them to your sales representative. Our terms are Net 30. Net 30 begins the day your goods ship.

Lead times vary based on the item ordered, see the specific page for that item or contact a sales representative for details.

This is up to you, the customer, as you are responsible for the freight charges. We recommend orders involving glass need to be palletized and ship via a common carrier. If you do not have a carrier, a sales representative can help you find one.

Please contact customer service at 262.250.7566 or 1.888.654.8716 for sample requests.

You should always test your product with the samples that we send to you prior to purchasing them. It is the purchaser’s sole responsibility to determine the compatibility of their product with the packaging they intend to use. We make no guarantee, warranty, or recommendation for any intended use and specifically caution that many products are not compatible with certain plastics, glass and or metals.

Yes, we can export. Any goods shipped outside the U.S. the customer will be responsible for any and all duties and/or customs fees.

The “m” means per thousand. If the price is $157.00/m, this means that the unit cost is .157 cents each. Or if the price is $1000.00/m, the unit cost is $1 dollar each.

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